♪ Booking Policies & Conditions - Kitty Music PRO - H.K. Live Band Music Performance Company for Events

Your Desires, Our Creations, Kitty Music PRO | Music Performance Company

These Booking Conditions form the basis of your contract with us, so please read them carefully.

Kitty Music PRO
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To make a booking, you can contact us in three ways: directly over the phone, email or our Booking Inquiry/Quote Form in kittymusicpro.com website. The person making the booking must be 18 years old or over and possess the legal capacity and authority to make the booking and accept these booking conditions on behalf of everyone in his/her party.

Kitty Music PRO guarantees your booking reservation upon receipt of your signed contract with a 50% deposit of the total balance. The final balance will be due on the date of your event. The remaining payment can be made either prior to the performance or at the end of the performance by cash or bank transfer payment.

We will contact you to check the availability, and will send you a contract for you to sign. This contract will outline the performance details and other applicable information. Please complete and sign the contract and mail it to us.

When the signed contract and deposit amount are received, we will issue a receipt and your booking will be confirmed. When you receive the receipt, please check the details carefully and inform us immediately if anything is incorrect.

If you change or cancel your booking

If you need to make a change or cancel your booking, you must notify us as soon as possible.

If, after Kitty Music PRO's confirmation has been issued,

you make a change, we will charge an amendment fee of 10% of your final balance for each change; or
you cancel your existing booking, you will forfeit the deposit and your deposit is totally non-refundable and non-transferable.

If we change or cancel your booking

It is unlikely we will have to make any changes to your booking after we have confirmed it. However, we reserve the right to cancel your booking or change any of the services or prices described in our website.

We plan the arrangements for your event and may occasionally have to make changes, most of which are minor. If we have to make a major change to your confirmed booking, we will tell you immediately.

If, after Kitty Music PRO's confirmation has been issued,

the weather is bad and the event is cancelled, we will not refund any fees; or
our musician gets sick at the last minute and we cannot find a substitute, we will refund the cost of that musician only; or
we cancel your existing booking, this is rare and we will refund your deposit.

Booking inquiries

If you are interested in booking our services, or have any questions regarding our services , you can either fill up our Booking Inquiry/Quote Form or you can contact us directly.

To know more about our booking procedure, please visit FAQs Section.

Thank you very much for your interest.

Booking Policies & Conditions